iceagle | trade.tf opened this issue
Not Assigned
User Reports
Medium
Everyone
Open

User Report: 76561198829365322 (ScrapTF | Scrappersonator)

I was trying to deposit 10 keys into marketplace.tf I waited a day for them to appear in my shop. I checked my trade history and it said that the trade of the market place bot was cancelled and the trade was accepted by this user that keeps changing there name on steam. This user has little to nothing of information on there profile. I hope you respond quickly and I can get my 10 keys back or aleast sort this problem.

  • Avatar
    Daddy Alex commented

    This is a typical scam which required you to "log in" into a Fake Steam login on a phishing website. You should fix your compromised Steam account by following directions here: https://marketplace.tf/blog/posts/YHLZOB but unfortunately there no way to get your keys back.

  • Avatar
    Carnage commented

    As stated above, your account is likely compromised from typing your account information on a scam website. You should change your steam account password immediately.


    Did you have a chat with anyone prior to the scam asking you to deposit your items? Also, in a web browser, please provide a screenshot from your trade offer history showing both the declined and accepted offers with your mouse hovering over the name of the account that scammed you. All screenshots must be completely uncropped and unedited.

  • Avatar
    iceagle | trade.tf commented

    Yes

  • Avatar
    Carnage commented

    Yes to what? Can you provide the screenshots?

  • Avatar
    iceagle | trade.tf commented

    I know who told me to deposit my keys his name is Adahn. but I don't know how to put screenshots.

  • Avatar
    iceagle | trade.tf commented

    I have screenshots though

  • Avatar
    Ying | Non-sense commented

    Post them on https://imgur.com/

  • Avatar
    Carnage commented

    Upload your screenshots to an image hosting site such as imgur and post the link(s) here.

  • Avatar
    iceagle | trade.tf commented

    Okay

  • Avatar
    iceagle | trade.tf commented

    http://imgur.com/gallery/IBxrCiG

    http://imgur.com/gallery/qlBUvjy

    I don't know if this will help because he unfriended after I lost my key

  • Avatar
    Carnage commented

    Please make sure that you re-read the instructions above carefully. You need to take the screenshots via a web browser and not on mobile.

  • Avatar
    iceagle | trade.tf commented

    What difference does it provide if it's mobile or PC.

  • Avatar
    Carnage commented

    You can't hover your mouse over their name on mobile, and it does not show the URL in the bottom corner of the Steam client.

  • Avatar
    iceagle | trade.tf commented

    Okay it my take a bit of time I'm not really on PC that much