iceagle | trade.tf opened this issue
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User Report: 76561198829365322 (ScrapTF | Scrappersonator)

I was trying to deposit 10 keys into marketplace.tf I waited a day for them to appear in my shop. I checked my trade history and it said that the trade of the market place bot was cancelled and the trade was accepted by this user that keeps changing there name on steam. This user has little to nothing of information on there profile. I hope you respond quickly and I can get my 10 keys back or aleast sort this problem.

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#invalid
  • Avatar
    Daddy Alex commented

    This is a typical scam which required you to "log in" into a Fake Steam login on a phishing website. You should fix your compromised Steam account by following directions here: https://marketplace.tf/blog/posts/YHLZOB but unfortunately there no way to get your keys back.

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    Carnage commented

    As stated above, your account is likely compromised from typing your account information on a scam website. You should change your steam account password immediately.


    Did you have a chat with anyone prior to the scam asking you to deposit your items? Also, in a web browser, please provide a screenshot from your trade offer history showing both the declined and accepted offers with your mouse hovering over the name of the account that scammed you. All screenshots must be completely uncropped and unedited.

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    iceagle | trade.tf commented

    Yes

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    Carnage commented

    Yes to what? Can you provide the screenshots?

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    iceagle | trade.tf commented

    I know who told me to deposit my keys his name is Adahn. but I don't know how to put screenshots.

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    iceagle | trade.tf commented

    I have screenshots though

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    Ying | Non-sense commented

    Post them on https://imgur.com/

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    Carnage commented

    Upload your screenshots to an image hosting site such as imgur and post the link(s) here.

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    iceagle | trade.tf commented

    Okay

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    iceagle | trade.tf commented

    http://imgur.com/gallery/IBxrCiG

    http://imgur.com/gallery/qlBUvjy

    I don't know if this will help because he unfriended after I lost my key

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    Carnage commented

    Please make sure that you re-read the instructions above carefully. You need to take the screenshots via a web browser and not on mobile.

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    iceagle | trade.tf commented

    What difference does it provide if it's mobile or PC.

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    Carnage commented

    You can't hover your mouse over their name on mobile, and it does not show the URL in the bottom corner of the Steam client.

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    iceagle | trade.tf commented

    Okay it my take a bit of time I'm not really on PC that much

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    Carnage commented

    If you have any chat to screenshot you should do it before it gets erased from your recent friends chat history, which is 14 days after the chat took place. That too should be done in a web browser with your mouse hovering over their name in at least one of them.


    You can view your Friend Chat Message history by going logging into Steam and going to,

    Steam Support > My Account > Data Related to your Steam Account > Friend Chat Messages

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    iceagle | trade.tf commented

    Okay I'm going to get the screenshot. I also realized that the scammer was actually impersonating the user Adahn.

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    Marty Birdman commented

    Closing due to lack of a follow up. You can reopen this yourself if you would like to add the required evidence.


    A guide on reporting can be found here - https://forums.backpack.tf/topic/53663-guide-for-reporting-on-the-main-site/

  • Avatar Marty Birdman set the issue's status to Closed