Sometimes names just don't show up. As an alternative, since I asked you to retake images of your chat with them anyway, please do so but also hover your cursor over their name so that their profile URL displays in the lower left corner of the screen.
So to re-iterate all the criteria we're looking for here, images should:
- Be taken from a web browser, not Steam client
- Be taken from a computer, not mobile
- Have your cursor hovering over their name in at least one, so that their profile URL displays in the lower left hand corner of the screen
- Be uncropped (whole screen visible) and unedited in any way
Also need you to retake the image of your trade history with those criteria in mind - the image you provided is cropped, and as a result I can't tell if it was taken in web browser or Steam client, or if your cursor was hovering over their name or not.